We are a focused team of Zoho specialists with 3+ years delivering enterprise-grade business automation. From complex CRM integrations to recruitment pipelines, we help companies eliminate friction and grow smarter using the full Zoho ecosystem as our toolset.
Zoho platform
End-to-end solutions built deep within the Zoho ecosystem.
Development
Custom solutions designed to handle complex business logic and automation.
Digital Transformation of Care Operations & Automation
Developed end-to-end care management solution using Zoho Creator Automated enquiry, recruitment, scheduling, payroll, and reporting Integrated Zoho CRM, Forms & Recruit for seamless data flow Implemented Blueprint for workflow automation and lead tracking Built shift management & caregiver onboarding systems Created mobile portal for caregiver check-in/out Designed dashboards using Zoho Analytics for real-time insights
Compliance & Regulatory Management Portal
Contributed to the development of a custom compliance portal to streamline regulatory processes and improve visibility across compliance activities. Implemented secure role-based access control (RBAC) to ensure permission-based user access Designed and developed onboarding and task management workflows with evidence submission and real-time status tracking Built dynamic ZML-based dashboards to monitor compliance status and performance metrics Developed product version management functionality to track regulatory updates and changes Integrated Zoho WorkDrive for secure document storage with password-protected access Created interactive training modules using custom widgets to enhance user engagement and learning experience.
Zoho CRM Sales Digitization & Automation (Automotive)
Implemented Zoho CRM for a UK automotive distributor to digitize and streamline sales operations. Automated lead management and sales workflows Improved forecasting with real-time dashboards Centralized customer data for better collaboration Conducted onboarding and training for user adoption.
Regulatory Operations Platform
An existing low-code application built on Zoho Creator was completely reworked to address usability and workflow gaps. The system was redesigned to better align with real-world operational processes, improving efficiency and user adoption. Multiple interconnected applications were developed to support collaboration across departments, along with advanced analytical reporting using Zoho Analytics to provide meaningful business insights.
Telecom CRM Transformation
A fully customized CRM ecosystem was designed and developed to support complex business processes within a telecom environment. The solution leveraged Zoho Desk, Forms, Catalyst, and Flow to automate operations and improve data handling. It included integrations with external platforms for billing, device management, and accounting, along with a seamless migration from a legacy CRM system while maintaining data accuracy and consistency.
Field Service Automation System
Business operations were successfully transitioned into a modern field service management setup using Zoho FSM. The implementation included structured data migration and the deployment of supporting tools such as CRM, Desk, SalesIQ, and WorkDrive to streamline service workflows. Custom chatbot solutions were also developed to enhance customer interaction and support processes.
Quotation & Workflow Management System
An existing application was revamped into a more user-friendly and efficient system tailored to business needs. Enhancements included structured workflow automation using blueprints, advanced quotation customization, and seamless integration with backend systems to enable dynamic quotation generation and improved operational flow.
Billingbooth Integration
Implemented a real-time integration between Zoho CRM and Billingbooth to synchronize financial data seamlessly. Automated workflows were designed to reflect updates such as invoices, credit notes, and mandates directly into the CRM using webhook-based automation via Zoho Flow, ensuring accurate and up-to-date financial records.
TAUC Integration
Developed a secure integration between Zoho CRM and TAUC to enable device creation and retrieve network status updates. As TAUC does not support standard OpenAPI methods, the integration was built using Zoho Catalyst with certificate-based authentication, ensuring reliable and secure communication between systems.
CRM & Desk Multi-Lookup Integration
Designed and implemented a custom integration between Zoho CRM and Zoho Desk to support complex data relationships. Since native integration does not handle multiple account associations for a single contact, a custom workflow was created using Zoho Flow to accurately sync and reflect these relationships across both platforms, improving data visibility for support teams.
Forms & Website Integration
Implemented integrations between website forms and backend systems to streamline lead capture and data processing. Developed custom functions using Zoho Flow to connect external form builders such as Gravity Forms with CRM workflows, ensuring seamless data transfer and automation. Additionally, integrated Zoho Forms within WordPress-based websites, enabling efficient form submissions and centralized data management.
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